Payments built around the way service customers actually want to pay
Card-on-file, autopay, ACH, and one-tap invoice payment. Stripe-powered, PCI-compliant by default, and reconciled with QuickBooks without anyone re-keying a number.
Payments are the moment customers either trust you or don't
Most service businesses lose more revenue to payment friction than to bad customer service. An invoice that arrives a week late, asks the customer to log into a separate billing portal, and demands a check or a paper card-fill form gets paid eventually. An invoice that arrives the moment the crew finishes, lives at a one-tap payment link, and remembers the customer's card from last month gets paid in 90 seconds. The difference compounds across hundreds of visits and is usually the gap between a service business with healthy AR and one with a backed-up Friday collections call.
Simple Scheduler is opinionated about which side of that gap to be on. Payments are a first-class part of the workflow, not an add-on. Card-on-file is the default for recurring customers (with their authorization), autopay handles the charging automatically, and the whole payment surface lives behind Stripe's PCI Level 1 vault. You never touch a raw card number, and neither does anyone on your team.
What the payments stack does.
Six capabilities that turn payments from a Friday job into a background process.
Card and ACH
Accept Visa, Mastercard, Amex, Discover, and ACH bank transfers. Customers pick the method they want from every invoice.
PCI-compliant card vault
Cards live in Stripe's vault, not in Simple Scheduler. You inherit Stripe's PCI Level 1 compliance without filling out a single SAQ.
Autopay for recurring
Customers on a recurring rotation authorize a card once and never see an invoice again. Charges fire on completion, receipts go out automatically.
Smart retry on failures
Failed charges retry on Stripe's optimized cadence. Customers receive a one-tap card-update link if the retry chain fails.
Dispute workflow
Chargeback notifications surface in the office inbox with the original visit record, customer signature, and photos already attached.
QuickBooks reconciliation
Every payment flows into QuickBooks Online with the matching invoice. The bookkeeper closes the month without ever opening Stripe.
How autopay collapses AR aging
Autopay is the single biggest lever on AR aging for any recurring service business. A customer who authorizes a card once and is on a weekly clean essentially never enters AR. The card is charged on completion, the receipt fires, the dashboard updates, the bookkeeper sees a paid invoice the same day. Multiply across a book of 100 recurring customers and your AR aging report becomes a one-page document with mostly zeros.
For customers who do not want autopay, the regular invoice flow still works. The customer receives the email, taps the payment link, picks card or ACH, and pays. The two flows coexist; you do not have to force every customer onto the same model.
Disputes and chargebacks, handled in context
Stripe surfaces dispute and chargeback notifications back into the Simple Scheduler office inbox with the original visit record, the crew assignment, the customer signature, and any photos already attached. The office responds to the dispute from the same record the crew created on the truck. No hunting through email, no separate Stripe Dashboard tab, no paperwork lost between systems.
Frequently asked questions.
- Simple Scheduler runs payments on Stripe. That means PCI-compliant card storage, ACH support, dispute management, and access to Stripe's full toolset including financial reporting and 1099-K issuance. You do not need a separate Stripe account for most setups; we provision it for you during onboarding.
Take your first card payment today.
Activate payments in onboarding, send a test invoice, watch AR aging start to drop within the first month.