Marie Chen
Marie leads the Simple Scheduler content team, writing operator-grade marketing, retention, and pricing playbooks for service businesses.
Placeholder profile. This bio and headshot are placeholders pending the Head of Content hire. The slug stays stable so any internal links land safely once the real author is published.
About Marie
Marie is a content lead for B2B SaaS companies serving small and mid-sized service businesses. Before joining Simple Scheduler, she ran content programs for two recurring revenue platforms and freelanced for cleaning and home-services trade publications. Her writing focuses on the practical decisions service business owners make every week: pricing, packaging, retention, and the operations math under each one.
At Simple Scheduler, Marie owns the blog roadmap, the operator interview program, and the comparison library. She works directly with paying customers to surface the questions that keep showing up in support and sales conversations, then writes the long-form answers that live on the marketing site, the docs, and the blog.
Marie's posts lean specific over generic, with named tactics, real numbers, and the trade-offs each tactic creates. If a section reads like a category-level summary, expect her to delete it and replace it with one operator's actual playbook.
Credentials and experience
- 10 plus years leading content for B2B SaaS teams serving service businesses
- Former content lead at two recurring-revenue platforms serving home services
- Bylines in trade publications across cleaning, lawn care, and home services
Areas of expertise
Service business marketing
Lead generation, content strategy, and conversion design for service business buyers.
Customer retention for service businesses
Cancellation playbooks, lifecycle messaging, and recurring-customer save flows.
Pricing strategy for field service
Per-visit, per-job, and recurring pricing tactics tuned to local-services markets.
Read more by the team.
The blog and the comparison library are where the writing lives.